Shipping + Returns

Nettle + Silk is in Oregon, USA

Orders are currently shipping about a week after they're received. Standard shipping is first class mail. Priority shipping is about 2-3 days after it has left my studio (it does not include express processing).

If you need your order more urgently than this, please reach out and if it's possible, I am happy to bump an order up the list but please bear in mind that this varies with my workload.

Returns are possible provided that the purchase is returned in the same condition it arrived.

Returns may be charged a 15% restocking fee, depending upon the circumstances and size of the order.

As always, if you have any questions at all, please don't hesitate to ask.

 

Please note Nettle + Silk is not responsible for customs and postage laws in your country, which may or may not delay your order. We recommend that you keep an eye on tracking if you're buying from overseas; sometimes orders are held up due to requiring a release from the recipient and post offices do not always notify those recipients that a parcel is waiting for their action.